网上申请航班延误/取消证明
Flight Delay / Cancellation Certificate
Privacy Disclaimer:
  • Agree to collect and use my personal information

    All personal information provided is for the sole purpose of handling the above certification application and checking your identity. Passengers who would like to check or correct the information need to submit the written application to Public Relation Division of Air Macau. I agree with the above customer privacy policy and know how Air Macau will use the personal information.
Friendly Reminder:
  • When your flight delays/cancels, you can apply for flight delay / cancellation certificate. Please fill in the correct and valid email address to receive the E-mail.
  • Flight information is currently valid only for flights actually carried by Air Macau.
  • We provide the certificate of flight which is canceled or delayed for more than 2 hours. The date of flight is within six months before or after the current date.
  • This flight delay / cancellation certificate is only used for providing flight information. It cannot be used to apply for compensation or other services from Air Macau.
  • In order to ensure the flight delay / cancellation certificate is complete and accurate, we suggest that you apply it two hours after the flight arrived at the destination.
  • This flight delay / cancellation certificate is valid for one year after issuance.
  • If there are any differences between the Chinese and the English certificate, please take the Chinese version as the standard.
  • If you are unable to receive the email / the application is unsuccessful / the data is incorrect, please send email to airmacau@airmacau.com.mofor further assistance. Our office opening hours: from Monday to Friday 9: 00-13: 00 & 14: 00-18: 00 (except public holidays).